Whether you have a question about Hoppes products, need assistance using them or just want to talk gun care, we're here to help. You can reach our U.S. and Canada customer service team Monday-Tuesday, 8:00 am to 6:00 pm, Wednesday-Thursday 8:00 am to 4:30 pm and Friday 8AM to 2PM, at 1-800-423-3537, all times CST. If you are calling with a product related issue, please have the product available when you call. If you would prefer to write us, send your letter to: Bushnell Outdoor Products 9200 Cody Overland Park, KS 66214.
HOPPE'S LIMITED WARRANTY
This limited warranty gives you specific legal rights and you may also have other rights, which vary from state to state. We warrant that during the warranty period, the product will be free from defects in materials and workmanship. We limit the duration and remedies of all implied warranties, including without limitation the warranties of merchantability and fitness for a particular purpose to the duration of this express limited warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. The remedies described herein are your sole and exclusive remedies and our entire liability for any breach of this limited warranty. Our liability shall under no circumstances exceed the actual amount paid by you for the defective product, nor shall we under any circumstances be liable for any consequential, incidental, special or punitive damages or losses, whether direct or indirect. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Our responsibility for defective goods is limited to repair, or replacement as described below in this warranty statement.
WHAT DOES THIS WARRANTY COVER
This limited warranty covers defects in materials and workmanship of all Hoppe's products (the “product”) for the Warranty Period as defined below.
WHAT DOES THIS WARRANTY NOT COVER
This warranty excludes batteries and any electrical components or products. This limited warranty does not cover any damage due to: (a) carelessness; (b) misuse; (c) commercial use; (d) abuse; (e) improper installation; (f) modification; (g) normal wear and tear; or (h) external causes such as accidents, or other actions or events beyond our reasonable control.
WHAT IS THE PERIOD OF COVERAGE
This limited warranty starts on the date of your purchase and lasts for one (1) year (the “Warranty Period”). The Warranty Period is not extended if we repair or replace the product. We may change the availability of this limited warranty at our discretion, but any changes will not be retroactive.
WHAT ARE YOUR REMEDIES UNDER THIS WARRANTY
With respect to any defective product during the Warranty Period, we will, in our sole discretion either (a) repair or (b) replace such product (or the defective part) free of charge.
HOW DO YOU OBTAIN WARRANTY SERVICE
To obtain warranty service, you must return the product to Hoppe's, postage paid for evaluation. If defective, the product will be repaired or replaced at Hoppe's option, at no charge. Send a dated proof of purchase to Hoppe's along with the product information and reason for return to: Hoppe's Bushnell Outdoor Products 9200 Cody, Overland Park, KS, 66214
*Warranty services cannot be provided without meeting the above requirements.